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🌞 Privacy Policy for Sun Diego Solar Systems

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Effective Date: 01/10/2025

Welcome to Sun Diego Solar Construction, LLC (“we,” “our,” or “us”). We’re committed to protecting your privacy while powering your rooftops and inboxes. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile applications, customer portal, and solar-related services (collectively, the “Services”).

By accessing or using any of our Services, you agree to the terms of this Privacy Policy.

🔍 1. Information We Collect

We collect the following types of information:

a) Personal Information

When you use our Services or sign in via Google, you may provide:

  • Name, email, and phone number

  • Address or property info (for site visits, solar assessments)

  • Google account information via OAuth (if you sign in through Google)

b) Service & Diagnostic Information

  • System status (solar panel output, inverter/battery alerts)

  • Service tickets, forms, and proposals

  • File uploads (photos, invoices, interconnection docs)

  • Device or browser metadata (IP address, browser type, OS)

c) Payment Info (only when required)

  • Limited billing information when applicable (processed via Stripe, PayPal, or other secure platforms — we don’t store credit card data ourselves).

🔐 2. How We Use Your Information

We use your information to:

  • Provide and improve our solar services

  • Diagnose and resolve solar system issues

  • Send important updates (e.g., maintenance alerts, scheduling info)

  • Improve user experience and personalize your dashboard

  • Authenticate users via Google (if applicable)

  • Ensure site and system security

  • Comply with applicable laws and utility interconnection requirements

🧠 3. AI & Automation Use

We may use AI-based systems (like SOLIS, VoltBot, or Rhodie) to:

  • Help you book services faster

  • Analyze your system performance

  • Automatically alert you to issues or outages

  • Generate custom emails, proposals, or follow-ups

All AI tools are internally managed, and data access is strictly limited to necessary use only.

📤 4. Sharing Your Information

We do not sell your personal data. We may share limited info with:

  • Authorized technicians (only what’s needed for site service)

  • Utility companies (for interconnection or grid compliance)

  • Third-party services that help us operate (e.g., Firebase, Google Cloud)

All third-party services comply with modern security and privacy standards.

📁 5. Data Storage & Security

Your data is securely stored in encrypted environments via Google Cloud and Firebase. We use HTTPS, database rules, and strict role-based access control.

Your account login (if using Google Sign-In) is managed securely via Google OAuth.

🔄 6. Your Rights

You can:

To request deletion or review of your data, email us at: privacy@sundiegosolarco.com

🧾 7. Changes to This Policy

We may update this Privacy Policy from time to time. You’ll always find the latest version here or in the footer of our website. We’ll notify you if there are major changes.

💬 8. Questions?

If you have any questions about this policy, your data, or just wanna talk solar shop — email us at:

📧 privacy@sundiegosolarco.com
🌐 www.sundiegosolarco.com/privacy

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